KNOWLEDGE BASE

How do I add or remove account alerts?

We know life gets busy and reminders about transactions can be helpful. Manage your alerts anytime using digital banking. Please note, if you have multiple accounts, you'll need to repeat these steps for each one. 

To add or remove account alerts using online banking

  1. From your dashboard, select Profile & settings, then choose Alerts & notifications.
  2. Select Account activity from the "Notifications" menu on the left. 
  3. If you have more than one account, choose the one you'd like to manage using the drop-down menu at the top of the screen.
  4. Select Quick setup or All settings and choose the alert you'd like to manage.
  5. Use the toggle buttons to turn alerts on or off. 

To add or remove account alerts using the U.S. Bank Mobile App

  1. Open the main menu and choose Notifications, then select Account activity.
  2. If you have more than one account, choose the one you'd like to manage using the drop-down menu at the top of the screen.
  3. Select the chevron to the right of the alert name.
  4. Use the toggle buttons to turn the alert on or off.

More information

You can choose a combination of up to three email or mobile phone numbers to receive alerts at. Please be aware, some alerts require an email address. 

If you reply STOP to a text alert, you may receive the following text message:

  • To stop only these notifications (e.g., account alerts), reply THESE.
  • To stop all texts and automated calls (including account, security and fraud alerts) from U.S. Bank, reply ALL.

If you don’t respond within 24 hours, we will stop all texts and automated calls (including account, security and fraud alerts).

The following types of accounts can only manage alerts using online banking. These account alerts cannot be managed using the U.S. Bank Mobile App. Note, they also need to have the same alert destinations if you’ve gone paperless. 

  • U.S. Bancorp Investments accounts
  • Trust, Agency, Custody, or IRA accounts with Ascent Private Capital Management
  • U.S. Bank Private Wealth Management or U. S. Bank Wealth Management