Digital banking is a convenient and safe way to manage your accounts. Access them anytime, use our DIY (i.e., do it yourself) services, update your information, and more. You’ll need to have your account number or card when you’re ready to enroll.
If you don't have a registered cellular device on file, you may need to add it to your profile. See also: How do I establish a registered cellular device on my profile?
To enroll in digital banking using online banking or the U.S. Bank Mobile App
- Online banking: Navigate to usbank.com and select Enroll in online banking.
U.S. Bank Mobile App: Navigate to your app store and download the U.S. Bank Mobile App. Open the app and select Create a username and password (found below the login button).
- Provide your card or account number and the last four digits of your SSN. Then select Continue.
- Choose whether you're enrolling a personal or business account. Then select Continue.
- Enter your mobile number and select Continue.
Note: We will text you a one-time passcode as part of our verification process. Enter the passcode and select Continue.
- Enter a username of your choice.
- It needs to be between 7 to 22 characters (no spaces and no special characters).
- It must have at least one letter.
- Enter a password of your choice.
- It needs to be between 8 to 24 characters (no spaces; special characters are allowed).
- It must include at least one number AND at least one letter.
Note: You may receive an error message if:
- Three identical characters or numbers are listed in a row.
- You use your username as the password.
- You're using a variant of the word "password" (e.g., Password1, 1password!, etc.).
- Provide your email address, then select Continue.
- You'll receive a confirmation page for the enrollment. Select Done to return to the login page.
Once enrollment is complete AND you log in for the first time, you'll be prompted to accept a digital services agreement. Scroll to the bottom of the agreement and select I accept to continue to digital banking.
Business accounts
Authorized officers (i.e., business owners) and employees need to enroll using their assigned card or account number and the last four digits of their SSN.
For business credit cards set up with central billing, an authorized officer has access to all cards and can manage the central billing account.
For business credit cards set up with individual billing, an authorized officer can only access their card; they cannot access an employee's card. And, there is no central billing account to manage.
More information
Please note, if you’re added to an account after it was opened, you may not be able to access it digitally until you have the account number/card.
For example, on October 14, 2024, person A opens a credit card and checking account, then enrolls in online banking and the U.S. Bank Mobile App. On December 15, 2024, person B is approved and added to both accounts as a joint owner. If person B is:
- An existing customer - enrolled: They can access the new accounts starting December 15 from their existing U.S. Bank digital profile. No further action is needed.
- An existing customer - not enrolled: They can enroll in digital banking anytime using their existing account information or wait for the new card or account number before enrolling.
- A new U.S. Bank customer: Since person B hasn’t been with us before, they need to wait until they receive one of their card or account numbers before they can enroll in digital banking.