Your Payroll may be blocked for several reasons, such as missing information or documents. Once the block is removed you can resubmit your payroll.
How to resolve a payroll blocked message in online banking
- From the upper right select Business tools and then Payroll.
- Within the red message at the top of your payroll dashboard, select Review the details for more info.
- Review the request for information and select Respond from the Action field.
- Provide the requested information or documentation, then choose Submit response.
- Repeat step four, if needed.
- You can now resubmit payroll.