KNOWLEDGE BASE

Why did I receive a payroll blocked message in U.S. Bank Payroll?

Your Payroll may be blocked for several reasons, such as missing information or documents. Once the block is removed you can resubmit your payroll.

How to resolve a payroll blocked message in online banking

  1. From the upper right select Business tools and then Payroll. 
  2. Within the red message at the top of your payroll dashboard, select Review the details for more info.
  3. Review the request for information and select Respond from the Action field.
  4. Provide the requested information or documentation, then choose Submit response.
  5. Repeat step four, if needed.
  6. You can now resubmit payroll.