A payroll may be able to be cancelled if it has not been processed.
To cancel an unprocessed payroll in online banking
- From the upper right select Business tools and then Payroll.
- Under Recent payroll locate the payroll you’d like to cancel.
- Review the Able to cancel column to ensure it can be cancelled.
- Yes: Continue to the next step.
- No: The payroll cannot be cancelled.
- Select the payroll by the pay period dates and choose Cancel payroll.
- Confirm the cancellation by selecting Yes, cancel payroll.
- A confirmation message will display.