KNOWLEDGE BASE

How to assign, change or remove a user's access using bill pay for business. 

A Level 1 user can manage and remove the other user roles at any time. Note, at least one Level 1 user is always required.

To manage or remove a user from business bill pay in digital banking 

  1.  Choose Transfer & pay, then select Pay bills for your business. 
  2. Online banking users: Select Settings and then choose Users and roles.  
    U.S. Bank Mobile App users: From the Pay bills menu select Settings and then choose Users and roles 
  3. Select the user you’d like to edit or remove 
  4. Toggle Account activation On or Off to allow the user to use bill pay. 
    • Removing the users’ access doesn’t delete the user. They can be restored at any time. 
  5. From Roles and permissions choose the level of access you’d like the user to have.  
  6. In the Funding method access section toggle Full access On to allow the user to schedule payments from any accounts. Or toggle it Off to select the accounts the user can use by putting a checkmark next to it.  
  7. Set a Payment limit amount for any Level 3 users. The limit doesn’t apply to Level 1 and Level 2 users. 
    • Any payment over the limit will require approval from a Level 1 or Level 2 user. 
  8. Review and confirm your changes by selecting Save 

For help selecting the correct level of user for your business, see also: What are the different roles a user can have in bill pay for business?