KNOWLEDGE BASE

What is U.S. Bank Smart Rewards and how does it work?

What it is

The U.S. Bank Smart Rewards program offers unique benefits based on your relationship with us. It’s driven by the amount of qualifying account balances1 you have. Benefits may include waivers of common fees as well as discounts on other U.S. Bank products.

How it works

  • U.S. Bank Smartly® Checking accounts automatically come with the Smart Rewards program.
  • If you qualify for certain customer groups2, you’ll earn additional benefits.
    • If you qualify for more than one, you’ll receive full benefits from each group.
    • If there is an overlap in benefits, the highest value benefits are applied.
  • If all qualifying Bank Smartly Checking accounts are closed, you will not be eligible for Smart Rewards.

Tier levels3 are based on the total sum of your balances from qualified accounts.

Tier levels

Bronze

Silver

Gold

Platinum

Platinum plus

Balance qualification

Under $5,000

$5,000 - $24,999.99

$25,000 - $49,999.99

$50,000 - $99,999.99

$100,000 and above

More Information

  • Upon daily or monthly tier reviews, benefit changes will generally occur within five business days.
  • In the event of a tier change, notice is only given to the specific customer with the change.
    • This primarily impacts accounts with multiple owners. If one person’s tier level changes, the other person is not directly notified.
      For example, person A has a joint checking account with person B. Person B’s tier level changes from Bronze to Silver. Only person B receives notice of the change.
    • You can check your tier level by logging into digital banking, calling 24-Hour Banking, or contacting your local branch.
      See also: How do I check what Smart Rewards tier I'm in? 
  • A tier or customer group change for any account owner may impact benefits for all account owners.

1Combined qualifying balances include consumer and trust accounts where the account is open, and you are an account owner. Qualifying accounts include:

  • Checking accounts
  • Elite Money Market Savings accounts
  • Savings accounts
  • CDs and IRAs
  • Personal Trust accounts a
  • U.S. Bancorp Investments b
  • U.S. Bancorp Advisors brokerage c accounts

Balances in business accounts and commercial accounts do not qualify. The Trustee only (IFI)d, Grantor only (GRT)e, or Trustee & Grantor – Irrevocable Trust (TRG)f client relationships also do not qualify.

  • a Personal Trust account balances are the current account balance as of close of the prior day for eligible trust account types that are held for your benefit: IRAs, Agency accounts, Revocable Trust accounts (in the capacity of Trustee and Grantor – TGR) and Custody accounts.
  • For U.S. Bank: U.S. Bank is not responsible for and does not guarantee the products, services, or performance of U.S. Bancorp Investments and U.S. Bancorp Advisors. For U.S. Bancorp Investments: Investment and insurance products and services including annuities are available through U.S. Bancorp Investments, the marketing name for U.S. Bancorp Investments, Inc., member FINRA and SIPC, an investment adviser and a brokerage subsidiary of U.S. Bancorp and affiliate of U.S. Bank. Insurance products are available through various affiliated non-bank insurance agencies, which are U.S. Bancorp subsidiaries. Products may not be available in all states. CA Insurance License #0E24641. U.S. Bank Smart Rewards qualifying balance information includes affiliated U.S. Bancorp Investments (USBI) components, which is being translated for your convenience. USBI offers its products primarily in English and may not be able to offer certain products in a particular foreign language.
  • c. For U.S. Bancorp Advisors: Brokerage and investment advisory products and services are offered by U.S. Bancorp Advisors, LLC, an SEC-registered broker-dealer, investment adviser, member FINRA/SIPC, and subsidiary of U.S. Bancorp and affiliate of U.S. Bank, National Association. Insurance products are offered by USBA Insurance Services, a dba of U.S. Bancorp Advisors, having a California domicile and principal place of business at 800 N. Brand Blvd., 16th Floor, Glendale, CA 91203. CA Insurance License #6011694. Products may not be available in all states. U.S. Bank Smart Rewards qualifying balance information includes affiliated U.S. Bancorp Advisors (USBA) components, which is being translated for your convenience. USBA offers its products only in English and may not be able to offer certain products in a particular foreign language.
  • d Trustee (IFI) – The person(s) or entity managing trust assets of the deposit account and distributing property according to the terms defined within the trust document. The individual is serving in the capacity of a trustee(s) but is not grantor(s).
  • e Grantor (GRT) – The individual(s) who creates the trust. Grantors may also be referred to as the settlor or trustor. The grantor may also serve as the trustee of the trust.
  • f Trustee & Grantor – Irrevocable trust (TRG) – Individual grantor(s) of an irrevocable trust that is also serving as trustee(s).

2Customer group status automatically applies. Groups include:

  • Youths: 13 to 17 years of age.
  • Young adults: 18 to 24 years of age.
  • Seniors: 65 years and older.
  • Military: Requires notification to U.S. Bank to enact this status. Includes members currently serving and members who have served in the past.
  • Alliance, Wealth Management, WorkplaceFinancial Wellness Program and Global Transition Solutions.

See the “Customer Group Benefits” section of the Consumer Pricing Index brochure for details and benefits.

3 Tier levels are not associated with any consumer or business checking products that share the same name.