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What if I am having trouble receiving security alerts?
Your security is important, and we want to be sure your security alerts are working. If they aren't:
- Check your profile in online or mobile banking. Ensure your information is current: email address, primary phone number, and mobile number. See also, How do I change my address, phone number, or email address?
- Call us at 800-872-2657. We accept relay calls. We'll look into the problem to help find a solution.
See also, What are some reasons I might receive a security alert?