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Knowledge base
- How do I send a copy of a special or irregular tax bill for my mortgage?
- Why is my lease payment amount different than normal?
- What is the status dashboard and how do I use it?
- How to add, edit or delete quiet hours.
- How do I dispute an item on my credit report related to human trafficking?
- What is Money Brief and how does it work?
- What should I do when I arrive for my appointment?
- How do I turn on or view my balance forecast?
- How can I protect my Focus Card?
- Does my Focus Card expire?
- How do I access my cash-back deals?
- How do I get a Campus card?
- How do I check my Authentify® history?
- What is a Mortgage Credit Certificate (MCC) and where do I get a copy of it?
- What if I can't find appointment availability at my desired branch?
- How does balance forecast work?
- I previously opted out of cash-back deals. How do I opt in again?
- How do I dispute a Focus Card charge?
- Is Authentify® safe to use with U.S. Bank?
- Are there risks with sharing my financial data?
- Can I use my Focus Card at hotels and to rent cars?
- How do I see past Zelle® memos?
- How do I protect myself when sharing my financial data with a third party?
- Is the interest from my ReliaCard® reported to the IRS?
- How do I apply for EasyTax?
- How can I avoid scams while on forbearance?
- How do I add a signer to my checking or savings account?
- Do I get any notifications when using Authentify®?
- Should I cancel my account alerts if I lose my mobile device?
- How do I check my messages?
- Can I pay both federal and state taxes using EasyTax?
- What can I use my Business Credit Line for?
- Why did the merchant authorize my ReliaCard for more than what the actual purchase amount is?
- Who do I call if I've been impacted by the U.S. government's partial shutdown?
- What can I use my line of credit for?
- What information do I need to apply to invest online?
- Why did I receive a HUD Prepayment Disclosure with my 1098?
- How is my username and password protected?
- Where can I use my ReliaCard?
- How can I update where I receive alerts from my Focus Card?
- Are cash-back deals available internationally?
- Are extra funds held when I use my Focus Card at a restaurant?
- Are face coverings required when visiting my local branch?
- Can I use my linked external accounts to verify my balances with my other bank?
- What's my linked external account information used for?
- What's the difference between subsidized and unsubsidized student loans?
- What should I bring to my appointment at the branch?
- How do I dispute a repossession if I live in Wisconsin?
- How do I view the activities of a Shared Access user?
- Can I earn credit for cash-back deals if I use PayPal?
- Do you (U.S. Bank) have federal or private student loans available?
- How do I dispute a purchase that's being repaid with an ExtendPay Plan?
- Can I use my Focus Card to shop or pay a bill online?
- What happens if my ReliaCard® doesn't have the amount of funds I set up to auto-transfer?
- Why would I choose to share my financial data?
- What's a Veterans Affairs (VA) loan?
- How can I determine the cost of some home improvement projects and borrowing options?
- Where can I get a copy of my ReliaCard® Savings Account terms and conditions?
- What should I do if I don't need my forbearance plan anymore?
- What accessibility options does U.S. Bank provide?
- How far back does my alerts history go?
- Do you provide data from financial institutions outside the United States?
- What is the cost to use mobile banking?
- Can I use my Focus card to pay at the pump at gas stations?
- How do I cancel escrow for my credit line?
- What is mortgage banking?
- Do I share the same cash-back deals as my authorized user?
- How do I change my name on my Campus card?
- How do merchants store my card details?
- How do I enter the amount of foreign currency I need?
- What is U.S. Bank mobile banking?
- Is interest reported to the Internal Revenue Service for my Focus Card?
- What if I see errors or unauthorized charges on my Focus Card?
- How do I transfer my economic impact payment (EIP) from the debit card to my checking account?
- Why do I need to have a mobile number on file to reset my debit card PIN?
- How can I find more information about a specific cash-back deal?
- Why are my statements showing a past due amount while I am on a forbearance plan?
- How do I organize my ExtendPay accounts?
- What excess wear and use can I be charged for on my lease?
- How do I know if there are new cash-back deals?
- Are cash-back deals different than my credit card rewards?
- Will I still see transactions in spend analysis for my previous card?
- Is there a cut-off time for sending Small business ACH payments?
- How do I stop collections calls or other account servicing calls?
- What can I expect when I reach the end of my forbearance plan?
- How do I save and retrieve an electronic application?
- What assistance is being offered for small businesses impacted by COVID-19?
- What can I do if my balance forecast is negative?
- What are the benefits and features of Authentify®?
- What happens if my Focus Card is lost or stolen?
- Why did I receive a lease statement after I made all my payments?
- Am I eligible for a loan modification on my mortgage, even if I've had one before?
- How do I disable extensions in Google Chrome?
- How will I know if my mortgage payment is returned?
- What is a supplemental tax bill?
- How do I find the account details of my loan, line of credit or lease?
- If I share my device with others, can they access my U.S. Bank accounts?
- Do you have a way for me to estimate the funds I could save on my mortgage if I paid extra?
- Who can see my linked external account information?
- How do I view my home equity loan or line account in digital banking?
- How do I refresh my linked external account data?
- What is a Campus card and what can I do with it?
- How do I specify the topic for my appointment and how much time should I allow?
- What services can I complete during a virtual appointment?
- What happens when there is an escrow shortage?
- What's a financial wellness assessment and how do I find it?
- Does opening an eStatement PDF take me out of mobile banking?
- What if I need to return something or get a refund on my ReliaCard®?
- What should I do if someone gains access to my account?
- What if I miss my branch appointment?
- How do I change my language preference at a ATM?
- Will a Shared Access user be able to see my linked external account information?
- What happens if the site I'm linking requires multi-factor authorization to login?
- Can I use the earned credits from my cash-back deals to pay my minimum payment (credit cards)?
- What does EFTPS mean when I'm using EasyTax?
- Can you show me how to pay a bill?
- What happens if I forgot or changed my username/password for a linked external account?
- Can I continue to make payments while on a forbearance plan?
- I just accepted a U.S. Bank ExtendPay® Loan or Plan; why don't I see it in my credit card account?
- How do I remove my beneficiary?
- Does my spend analysis include spending made by my other account users?
- What is the Cash Flow Tool?
- How do I apply for business banking products?
- Why did my mortgage payment change?
- How do I schedule a branch appointment with a specific banker?
- How do I know if my card uses the contactless feature?
- What types of savings account alerts are available?
- What is EasyTax?
- How will I know if my wire transfer is completed?
- What is a mortgage or home loan?
- What is the Advance Child Tax Credit?
- How will I know my branch appointment is confirmed?
- Why don't I see a balance forecast?
- Are my ReliaCard savings FDIC insured?
- How do I access funds from my line of credit?
- How many foreign currencies can I buy at a time?
- Are my Focus card savings FDIC insured?
- What happens to the payments I make toward my mortgage while on a forbearance?
- Is there a fee for using Zelle®?
- What is the minimum balance to open a ReliaCard savings account?
- How do I log out of my digital banking?
- How do I get cash from an ATM with my ReliaCard?
- What is a deferment?
- What if my Focus Card account doesn't have enough funds to auto-transfer to my savings?
- How will I know if my external transfers are safe and secure?
- Why does the U.S. Bank Mobile App need access to the information on my mobile device?
- What ATM/debit card options are available for visually impaired customers?
- Do funds from my savings transfer to my ReliaCard automatically if I don't have enough funds?
- Why can't I delete e-statement alerts?
- How can I see a credit card settlement offer?
- Can I make my mortgage payment with a debit or credit card?
- What should I do if I forget my Focus Card PIN?
- How can I tell which account my Zelle transaction was sent to?
- How will a recipient be notified using Zelle®?
- Which accounts can have account alerts?
- Do I have to be a customer to schedule a branch appointment?
- How do I join my virtual branch appointment?
- Will I still receive rewards for purchases I put into a U.S. Bank ExtendPay® Plan?
- How are my top spend categories defined in spend analysis?
- How do I stop receiving email alerts for my Focus Card?
- Does U.S. Bank use a third party to obtain my linked external account information?
- How will my forbearance impact my year-end 1098 tax statement?
- Does my ReliaCard® expire?
- When do I get paid the interest on my Focus Card savings account?
- Is there a maximum amount of funds I can have in my ReliaCard® savings account?
- How do I access the U.S. Bank website from my mobile device?
- What happens if my ReliaCard® is lost or stolen?
- How do I find out more about the Community Reinvestment Act (CRA)?
- Are extra funds held when I use my ReliaCard at a restaurant?
- Can I make a same-day appointment at a branch?
- How should I destroy my old chip card?
- How current is my account information?
- If I have more than one card, do they all need to be eligible for me to use cash-back deals?
- What is elder financial exploitation and how do I report it?
- Can I meet with a banker by phone?
- How many U.S. Bank ExtendPay Loans® and U.S. Bank ExtendPay Plans® can I have?
- What assistance is being provided for my mortgage for those impacted by the COVID-19 (Coronavirus)?
- What information do I need to send a Small business ACH payment?
- What if I need to return an item that I purchased using my Focus Card?
- How do I get cash back with a purchase on my Focus Card?
- Does U.S. Bank offer insurance and asset protection ?
- How do I appoint a trustee?
- How do I learn more about your credit cards?
- After I redeem points for my annual fee, when will the credit post?
- Can I earn credit for cash-back deals if I use my mobile wallet?
- What documents can I view for my brokerage, investment, and trust customers?
- How do I capture the image of a check?
- If I receive my tax documents digitally, will I receive a paper copy?
- Can I use mobile banking outside the U.S.?
- How do I get my business account and routing number?
- What should I do when my card information changes?
- Can I withdraw funds from my ReliaCard savings account at the ATM?
- Who do I contact about a credit card settlement?
- Does my ReliaCard account have fees?
- What is a request for payment for bill pay?
- Where can I get answers to common foreclosure questions?
- How many destinations can I have my account alerts sent to?
- Can I make a bi-weekly mortgage payment?
- How do I stop a mortgage escrow disbursement?
- How do I change or delete my financial goals?
- How do I check my local branch hours?
- Can my credit card number be used during log in assistance?
- What is cryptocurrency?
- Can I verify my identity with Authentify® using my business account information?
- Can I overpay my credit card to increase my available credit?
- How do I get a copy of my closing documents for my mortgage?
- What is an escrow shortage and how does it affect my payment?
- If I pay the escrow shortage in full, will my monthly payments still increase?
- How do I change what kind of credit card I have without applying for a new one?
- How do I use Quick Tasks and Shortcuts?
- How do I update my personal information with Authentify®?
- Should I update my existing automatic payment if I accept a U.S. ExtendPay® offer?
- How do I find how much interest I paid this year or last year on my loan, line, or lease?
- How do I access the escrow analysis statement for my mortgage?
- What U.S. Bank products are available?
- What's a Federal Housing Administration (FHA) loan?
- How do I view my monthly statement for my ReliaCard?
- How will I know when my tax documents are available?
- Are my personal details shared with the cash-back deals merchants?
- When will my check clear my checking account?
- Can a Safe Debit Account be charged an overdraft fee?
- How long does it take EasyTax to make a payment for me once initiated?
- What should I do if I forget my PIN for my ReliaCard®?
- How much does mobile check deposit cost?
- Will I still receive cancelled checks in the mail if I go paperless?
- How do I wire transfer a home equity line of credit payment (HELOC)?
- Will late fees, penalties or extra interest be charged with a forbearance or loan modification?
- How can I make investments online?
- Why am I receiving an error when I select my mortgage account in mobile or online banking?
- Which U.S. Bank credit card is best for me?
- How can I set up or add a financial goal and fund it?
- How do I find my FlexPerks loyalty number?
- What third-party payment options do I have for my credit card?
- What happens if I don't respond to a Request for Payment?
- How do I see how much I've earned from cash-back deals?
- How do I find fee information for my Focus Card?
- Do I need a PIN to use my Focus Card?
- How do I stop receiving text or email alerts for my ReliaCard®?
- How can I manage my mortgage account?
- How long does it take to set up EasyTax?
- How secure and private is my data?
- Do I have to set up automatic or recurring transfers to the Focus card savings account?
- How do I calculate my mortgage payment?
- What financial resources are available for students?
- How do I notify the bank of the passing of my family member or customer?
- What if a merchant is missing?
- What's the difference between notifications and letters & notices?
- Why am I still getting emails sent to my old email address after I've updated it?
- When will I receive the maturity notice for my Certificate of Deposit (CD)?
- How do I use my card for tap to pay payments?
- How do I make a balance transfer using Smart Assistant?
- What if I can't find the financial institution for the account I am trying to add?
- What is balance forecast?
- How do I pay my escrow shortage?
- Where can I learn how to use Zelle?
- Should I make an appointment at a branch?
- Can business cardmembers take advantage of ExtendPay offers?
- Does each card holder receive their own cash-back deals?
- What if I see errors or unauthorized charges on my ReliaCard®?
- How do I receive emails from U.S. Bank if they've been marked as junk or spam?
- Is any personal information sent to a recipient when using Zelle?
- Can a "request for money with Zelle" be declined?
- How can I get financial help adjusting to the COVID-19 pandemic?
- Are usernames and passwords case sensitive?
- Important information for depositing stimulus check's due to COVID-19
- How do I enable Siri to check my account balance on my iPhone/iPad?
- Do I pay a fee to receive eStatements?
- What is a forbearance plan?
- What is an EMV chip card?
- What do I need to provide when processing a cash transaction?
- Can I order checks or images of checks at the ATM?
- How do I add a recipient's information for digital wire transfers?
- Can I make edits to a wire transfer after it's approved?
- How do I cancel my loan application?
- How can I get help with my monthly mortgage payment?
- What can I see in alert history?
- How do I enroll to receive cash-back deals?
- How can I get additional information for a foreclosed property?
- Can I use my rewards to make purchases online?
- How do I make an insurance claim on my home loan?
- Why are duplicate data aggregators listed when I check "My controls"?
- Is there a max limit for funds on a Focus Card savings account?
- What types of checking account alerts are available?
- How do I dispute a charge on my ReliaCard?
- How do I change the due date on my loan?
- How do I make a payment while on a mortgage assistant plan?
- How do I get a payoff on my loan or line of credit?
- What is a signature panel code?
- How do I get my escrow refund check reissued?
- What should I do if I'm having technical difficulties?
- How can I update my mobile number or email address where I receive alerts for my ReliaCard?
- What happens if my digital wire transfer request is not approved in time?
- How does a U.S. Bank ExtendPay® Plan affect my monthly credit card payments?
- My card is about to expire. Is it good through the end of the month?
- When are the funds debited from my account when using Zelle®?
- Are there limits to how often I can deposit funds into my ReliaCard savings?
- What's a U.S. Department of Agriculture (USDA) loan?
- What can I do if I have trouble receiving my account alerts?
- Where can I find more information about managing a financial plan?
- Can I change transaction categories in spend analysis?
- How far in advance can I schedule a bill payment?
- How do I report lost or stolen cards from outside the country?
- How long are my tax documents available?
- How do I access escrow information on my mortgage?
- Where can I view tutorials about using your digital banking services?
- What types of credit cards do you offer?
- What happens if I overpay the escrow on my final mortgage payment?
- How can I remove the value of my linked external accounts from my totals on the dashboard?
- What is a COVID Temporary Credit?
- How can I find a notary service?
- Where can i find the promotional rate for my credit card?
- Why didn't I get credit for a completed cash-back deal?
- How secure and private is my financial data when it's shared with a third-party?
- My credit card converted to U.S. Bank, how do I get my previous statements?
- Can I make a payment on my credit card using my rewards as a statement credit?
- What is a loan modification?
- When will the recipient get their ACH payment?
- Who can be a Shared Access user?
- How do I "split the bill" with Zelle®?
- Do I earn rewards on credit card purchases made by my authorized user?
- How can I use my debit card linked to my Safe Debit account?
- Why did my property tax bill change?
- What is long-term care insurance?
- How do I remove an employee from my business credit card?
- What is U.S. Bank ExtendPay®?
- How do I view and manage my notifications in online banking?
- Can I edit a digital wire transfer that's awaiting a second business owner's approval?
- Collecting documents for a branch visit after a loved one passes.
- Is there a fee for using Request for Payment?
- What is the difference between a foreign draft and a foreign check?
- What's the customer service address for credit card accounts?
- How do I find my credit card due date?
- Why did I get one statement when I have multiple accounts with U.S. Bank?
- How do I re-enroll in Shared Access?
- How will I know my Small business ACH payment went through?
- I see very few or no cash-back deals at all. Why is that?
- How do I add a memo or message to a Zelle® payment?
- How are business owners alerted when secondary authorization is needed for a digital wire transfer?
- How do I create a group in bill pay?
- How do I set up withdrawal alerts for your savings or money market account?
- How long are transactions available in spend analysis?
- Where can I find an ATM that accepts American Express?
- When will the funds from my mobile check deposit be available?
- How do I make a payment to my mortgage from an external bank account?
- How can I protect my ReliaCard?
- What is location services?
- How do I update my business profile?
- Are automatic or recurring transfers required for my ReliaCard® savings account?
- How do I request a verification of mortgage?
- Which cards are eligible for cash-back deals?
- What can I do if my travel plans are cancelled by the airline, rental company, hotel, etc.?
- When should I use my TIN instead of my SSN for verification?
- How do I view and manage the third-party companies that have access to my data?
- Why can't I set my automatic payments to pay my credit card on the first day the statement's due?
- How can I go paperless for my trust account?
- Where can I find the APR on my credit card?
- Will I receive notification anytime I use Zelle?
- Does a recipient need an account with Zelle to receive money?
- How do I enable location services on my mobile device?
- When are account alerts delivered?
- How can I share my screen with a banking representative?
- How to change or reset my ReliaCard® PIN?
- What information can I expect on a consumer credit report without a score?
- Do I need to send you a copy of the tax bill I received for my mortgage?
- Information for Economic Impact Payments (EIPs) also known as Stimulus Checks during COVID-19.
- What type of accounts can I use to pay my credit card?
- How do I enroll in Real-Time Rewards?
- What if I'd like to purchase foreign currency that isn't listed?
- Do I need an appointment to meet with a banker at a branch?
- How can I set up transfers into my investment account?
- How do I set up the pre-login balance widget?
- What are common home loan (mortgage) programs?
- How do I update my trip details?
- How can I get my documents notarized in a branch?
- How do I find the payment history for my mortgage?
- How many external accounts can I add?
- What can I do if my external payment account is missing from bill pay?
- Are both joint owners needed to close an account?
- How do I find how much interest I've earned on my deposit account?
- How do I send money if I was given a Zelle® QR code?
- How do I request money using a Zelle QR code?
- Where can I get a copy of my Focus Card savings account terms and conditions?
- Is there a fee for my business to process an ACH?
- How do I change my purchase categories?
- Do funds from my savings transfer to my Focus card automatically if I don't have enough funds?
- How do I view the interest rate on my line of credit?
- What can I do if I redeemed my rewards for merchandise, but didn't get the order?
- How do I get cash from an ATM using my Focus Card?
- How will I know when my eStatement is available?
- What features are available for mobile banking?
- What types of account alerts are available for line of credit accounts?
- How do I pay a bill using Quick Tasks in online banking?
- When can a Request for Payment process?
- When do I need to schedule a bill pay payment for it to arrive by the due date?
- Why did I receive a letter for unclaimed property funds?
- How do I take advantage of my available cash-back deals?
- Why does a merchant show in my recurring charges or merchants list after services are cancelled?
- How much do external transfers cost?
- How does an ExtendPay Plan affect my rewards or transactions?
- When is my transaction data updated in spend analysis?
- How do I get more personalized cash-back deals?
- What's the cut-off time for internal money transfers in digital banking?
- What's the minimum amount needed to open a Focus Card savings account?
- How do I turn electronic branch receipts on or off?
- What kind of certificates of deposit (CDs) do you have to offer?
- How do I get a refund check for the credit balance on my credit card?
- How do I access my safe deposit box during if my branch is closed due to COVID-19?
- How do I know the biller received my payment?
- What Mastercard benefits do I have available on my credit card?
- How can I request a maturity notice for my certificate of deposit (CD) account?
- What are my options if I am struggling to make my loan, line, or lease payment?
- Why should I update my U.S. Bank Mobile App?
- How much can I send with small business ACH?
- What's the collect number for Cardmember Service (credit cards)?
- How do I make a principal-only or escrow payment to my mortgage?
- What if I deposited funds into the wrong account using mobile check deposit?
- What is the deadline for approving a digital wire transfer request?
- What options do I have for trust accounts?
- How do I cancel my mortgage payment?
- What is a mortgage escrow account?
- What are my options if I am struggling to make my mortgage payment?
- Who can I pay using bill pay?
- Is there a fee to order foreign currency?
- How can I get help paying my past due credit card balance?
- How do I determine which account(s) are linked to my ATM/debit card?
- How do I unenroll from Shared Access altogether?
- What information can I find in the Account Details section of my personal accounts?
- How often can I send Small business ACH payments?
- What is a 1099-MISC?
- What is a mortgagee clause and how do I update the insurance information on my mortgage?
- What is a credit card settlement?
- How can I increase security on my smartphone or tablet?
- What is a Request for Payment?
- How long does it take for my new PIN to be effective?
- How do I close my credit card?
- How do I request my cardmember agreement for my credit card account?
- How do I apply for an account with U.S. Bank from my phone?
- U.S. Bank Policies and Information
- What can I expect if my username has been compromised?
- Where can I get a copy of my business credit bureau report?
- What is Request for Payment and how does it work?
- How do I change my credit card due date?
- Do I need to sign up for cash-back deals?
- What American Express benefits do I have available on my credit card?
- How will I know when a digital wire transfer is approved by a second business owner?
- What kind of end of lease options do I have?
- What type of external accounts can I link to?
- What is the charge for personal property tax on my bill?
- What services are available with Wealth Management?
- How do I change my account alerts if my mobile device is lost or stolen?
- How do I set up a Zelle widget?
- How do I view my mortgage amortization schedule?
- What can I do if a page on usbank.com doesn't load?
- How do I chat with a live agent?
- How do I use my Focus Card?
- What is a wire transfer?
- Can I add money to my Focus Card?
- How can I view my mortgage account?
- Can I schedule small business ACH payments for the future?
- How do I find the available balance of my checking or savings account?
- How do I check the status of my loan or line application?
- What is a Zelle QR code and how do I get one?
- Can I download my transactions with spend analysis?
- How do I make payment arrangements on my account?
- How should I send funds to payoff a mortgage?
- Why does my digital wire transfer need secondary authorization?
- What methods are available for making lease payments?
- Which card do I need to use to earn my rewards for my cash-back deals?
- How can I withdraw funds from my certificate of deposit (CD)?
- How do I check my digital banking security settings?
- How do I view my policies and agreements?
- Can my Shared Access user share my financial data with a third-party?
- What is a remittance transfer?
- What mortgage refinance options are available?
- Can I withdraw funds from my Focus card savings at an ATM?
- Learn about Rewards
- What are the basic steps during the mortgage process?
- What happens if I return a purchase currently being repaid with a U.S. Bank ExtendPay® Plan?
- How do I search for my "send to account" transfers?
- What is account aggregation?
- How do I send a small business ACH payment?
- Where do I mail my mortgage payment?
- Are transactions from my card users separate from mine (credit cards)?
- How does a Shared Access user enroll if they don't have a username?
- Who can provide secondary authorization for digital wire transfers?
- How do I control the data I share with third-parties?
- Did you receive a ReliaCard but didn't apply for unemployment?
- Can I cancel or change the length of my active U.S. Bank ExtendPay® Loan or Plan ?
- What is a lease odometer statement and where can I get one?
- What if I can't use my fingerprint on Touch ID?
- What is the Real Time Payment network?
- Where can I find information on how my credit card payments are applied?
- What are e-Statements?
- How do I review an order I placed for personal checks?
- Where can I find my U.S. Bank Visa Gift Card account information?
- Can I pay a different amount than what the biller requested?
- Do I need secondary authorization to send a digital wire transfer from my business account?
- How do I manage alerts for cash-back deals?
- What is MoneyPass and does U.S. Bank participate in their network?
- How did you choose the spending categories in spend analysis?
- How do I update a Successor in Interest for a mortgage?
- What is a visual pattern and how do I activate or edit it?
- Which letters and notices are available electronically?
- Why am I seeing an error message for one of my linked external accounts?
- Can I send money internationally using Zelle?
- Why does my checking account have a negative balance?
- How do I apply for a personal loan or line of credit?
- Can I still have a grace period if I have a U.S. Bank ExtendPay® Loan or U.S. Bank ExtendPay® Plan?
- What types of ATM or debit card account alerts are available?
- How do I make a purchase with my Focus Card?
- Where do I return my W-9 form to?
- When will I receive my 1098 statement for my mortgage?
- Why can't I find the spend analysis link for my account?
- How do I set up reminders to enroll in my Cash+™ Visa® reward categories?
- Once my mortgage is paid off, what should I expect?
- How can I request a new temporary access code or one time passcode?
- How do I print my bill payment history?
- How do I return a vehicle at the end of a lease term?
- How do I access my accounts from an iPad?
- Where can I find my credit card limit?
- Who do I call for help with digital banking?
- What types of consumer accounts can be used as overdraft protection?
- Can I make external transfers to and from my U.S. Bank loan accounts?
- How do I locate the account number on my statement?
- Can a manufactured home be used as collateral for a home equity loan?
- How do I check to see if I've enrolled in my Cash Plus categories for the quarter?
- How do I request an increase for my home equity line of credit?
- How can U.S. Bank help in the event of a natural disaster?
- How do I edit or delete an account from external account transfers in online banking?
- How do I find an explanation for the available balance in my checking account?
- How long is transaction history available?
- Do I need to let my billers know I'm using bill pay?
- What kind of information is required to send a wire transfer?
- How do I make my monthly U.S. Bank ExtendPay® payment?
- How do I get updates and insights on the mobile app?
- How do I make a mortgage payment using your automated phone system?
- Can I pay bills with my Focus Card?
- When does a Zelle® payment come out of my account?
- What types of investment accounts are available?
- Who should I contact about a Servicemembers Civil Relief Act (SCRA) request?
- When am I billed interest on my reserve line?
- How do I add, remove, or update a name on a mortgage account?
- How do I mark a digital bill as paid?
- What is private mortgage insurance (PMI)?
- Where can I find more information about my credit card rewards?
- How do I enroll and accept an ExtendPay™ Loan or Plan?
- What recipient information do I need to use Zelle?
- How do I get a payoff for my lease?
- How do I change or update insurance information for my home mortgage?
- How do I order statements on my closed credit card account?
- Easy ways to pay a U.S. Bank credit card.
- Can my statements be emailed?
- How do I apply for a Certificate of Deposit (CD)?
- Who do I contact for international banking services?
- How do I shop for vehicles with U.S. Bank?
- Can I make my credit card payment on weekends or holidays?
- How do I troubleshoot my web page or the mobile app?
- Can I pay multiple bills at once through bill pay?
- What should I do if I can't see one of my accounts in digital banking?
- What are the fees for photocopies of checks and other images?
- What is a Simple Loan and how does it work?
- What can I expect to be on my business credit report?
- What can I expect after I apply for an auto loan?
- How do I pay the central billing account on my business credit card?
- Where can I find more information about your credit cards that earn rewards?
- How do I access my U.S. Bancorp Investments account?
- How can I uninstall the U.S. Bank app if I'm having technical difficulties?
- What is Financial IQ?
- How do I place a stop payment on a check?
- How can I pay off my ExtendPay Loan or Plan early?
- How do I opt in or opt out of cash-back deals?
- How do I check the status of my credit card application?
- How do I view, edit or cancel a small business ACH payment?
- How do I manage my employees' credit card limits?
- What digital banking tools and features do you offer?
- What if I am having trouble receiving security alerts?
- How do I print my statements from a mobile device?
- How do I get a payoff on my mortgage loan?
- How do I redeem my points to cover my annual fee?
- Which accounts are eligible to receive eStatements?
- How do I learn more about fraud prevention?
- How can I request a copy of my annual account summary?
- How do I use the balance transfer savings calculator?
- What do I do when I find an unauthorized transaction on my account?
- When should I receive a replacement for my expired credit card?
- How do I cancel a recurring charge on my credit card?
- When are my tax documents available?
- How to see if my branch or ATM deposit is available?
- Can I deposit a check from a foreign bank or issued in foreign currency?
- When are my credit card rewards available to redeem?
- Why do I need to wait 72 hours to reset my PIN?
- I want to find out how to set up travel notifications, but I need a demonstration. Can you help?
- How do I view my mortgage and escrow analysis statements?
- How can I check the status of my credit card fraud claim?
- How can I request to get private mortgage insurance (PMI) removed from my mortgage?
- What is the U.S. Bank Smart Assistant™ and how do I use it?
- Where can I find help ordering checks?
- How do I change which account my ATM/debit card is linked to?
- Why was my card declined?
- Can I view my monthly statement for my Focus Card?
- What are microdeposits?
- How much does a stop payment on a paper check cost?
- What are ACH payments?
- What if I forgot my username or password?
- How do I check the balance on my U.S. Bank Rewards card?
- How do I get my cash back from a cash-back deal?
- What is a reserve line and how can I apply for one?
- How do I remove a temporary block on my debit card?
- What should I do if my mobile device is lost or stolen?
- What types of tax documents can I receive electronically?
- Learn about Zelle
- How do I apply for a Cash Flow Manager business line of credit?
- Learn about bill pay
- How do I change the business name on my credit card account?
- How do I make an internal transfer?
- What are security alerts?
- How can I check the mortgage interest rates you offer?
- How to close a mature Certificate of Deposit (CD).
- How do I enable or disable push notifications?
- Where do I send updated insurance information for my auto loan or lease?
- How do I see my recent login history?
- How can I find the Digital Services Agreement?
- How do I find my itinerary in the Travel Rewards Center?
- How far back are my eStatements available?
- Can I pick up my title at a U.S. Bank branch once the loan/line is paid off?
- What is the cutoff time for payments made to my credit card?
- How do I view electronic documents?
- How do I cancel or reschedule my appointment at the branch?
- Why did I receive a W-9 form?
- How do I complete a microdeposit verification for external account transfers in online banking?
- What autopay options can I select in bill pay?
- How do I check the balance of a purchased U.S. Bank Visa Gift Card?
- What types of credit cards alerts are available?
- How do I log into the U.S. Bank Mobile App?
- How do I remove a temporary block on my credit card?
- How do I see my transaction details and history?
- What is the "Plan Adjusted Balance"?
- When I update my personal information, does this change where my alerts are sent?
- How can I unenroll from receiving paperless tax documents?
- How do I edit or cancel a wire transfer?
- How do I remove an authorized user from my credit card?
- How do I view my alert history?
- How do I edit or remove a group in bill pay?
- How do I order checks for my home equity line of credit (HELOC)?
- How can I keep up with my monthly credit score?
- How do I renew a certificate of deposit (CD)?
- When is an external transfer complete?
- What's the collect number for 24-Hour banking?
- How do U.S. Bank Visa Gift Cards work and are there fees?
- How do I request a lower annual percentage rate (APR) on my credit card?
- How does a Certificate of Deposit (CD) work?
- What can I use my home equity line of credit (HELOC) for?
- When will the funds be available on my credit card after I make a payment?
- How do I set up bill pay alerts?
- How can I keep track of my Zelle® payments?
- What if a Zelle payment is sent to the wrong person or for the wrong amount?
- What is U.S. Bank bill pay?
- What design options are available for my debit card?
- How can I tell if the checks I'm ordering are discounted or free?
- What are the requirements for creating a username?
- Where can I find more information about your interest rates?
- Is there a fee to check my credit score?
- If I update my profile in preferences, do I need to update it in the Rewards Center?
- Do e-Statements look like my paper statements?
- How do I apply for a personal or business credit card?
- How soon can I view my annual account summary in spend analysis?
- How do I report fraud on my account?
- How can I check savings interest rates?
- How do I transfer money to my account from another financial institution in online banking?
- How much does it cost to use bill pay?
- How do I add, change or remove a beneficiary?
- What money transfer options do I have?
- How do I edit or delete my bill pay alerts?
- What are my options for business loans?
- How do I add account alerts?
- If I sign up for paperless statements, will my past statements be available?
- What methods are available to pay my loan and line of credit in full?
- How do I manage my U.S. Bank account using Quicken?
- Where do I send updated insurance information for my home mortgage?
- What are some reasons I might receive a security alert?
- How do I get my electronic or paper title after I've paid off my vehicle loan?
- How can I view payment details for my merchant services account?
- How do I request the mortgagee clause for my mortgage?
- How do I remove my information from your marketing lists?
- How do I get a cash advance from my American Express card?
- Why did I get a paper statement if I've chosen to go paperless?
- When can I choose my cash back categories for my Cash Plus credit card?
- How do I cancel a recurring debit card payment?
- When does the money come out of my account when I use bill pay?
- How do I download my transactions and account history?
- Receiving your unemployment benefits on the ReliaCard®.
- How can I change my language settings?
- How do I know I'm downloading the authentic U.S. Bank Mobile App?
- How do I submit a credit limit decrease for a secured credit card?
- What are the requirements for an account password?
- What is a registered cellular device and why do I have to have one?
- How do I enroll for small business ACH payments?
- Can I request a stop payment on my balance transfer?
- What does U.S. Bank offer to military service members, veterans and their families?
- How do I find my annual account summary for my credit card account?
- How do I stop my digital bills?
- How do I make changes or cancel my existing START Smart transfers?
- When I update my phone number or email address, does that change my Zelle information too?
- Can I add an international phone number to my profile?
- How do I add a memo or note on my bill payment?
- How do I set up direct deposit for my Social Security check?
- How is the interest calculated on my credit card account?
- Can I use my debit or credit card while traveling internationally?
- Is there a guarantee my bill payment will be received on time?
- How do I manage my linked external accounts?
- How can I get a safe deposit box?
- How do I make my mortgage payment using digital banking?
- What are the benefits of an ExtendPay Plan, and how do I set one up?
- How do I redeem Real-Time Rewards?
- How do I schedule an external account transfer on a future date?
- What is a charge-off?
- What is a U.S. Bank ExtendPay® Fee?
- How do I close my checking or savings account?
- If I use bill pay, how fast can my payments be made?
- What is an external transfer?
- How do I view my digital bills?
- What happens to my check when it is returned for non-sufficient funds?
- How do I view my request money transactions with Zelle?
- How do I enroll to receive paperless tax documents?
- How do I set up and manage quiet time for account alerts?
- How do I find and download the U.S. Bank Mobile App?
- How much is an overdraft protection transfer fee?
- How do I open a secure email from U.S. Bank?
- What's the phone number to redeem rewards for travel?
- What Visa, Mastercard, or American Express benefits do I have available on my credit card?
- How do I transfer money between my U.S. Bank accounts?
- How do I change my business check card PIN or IVR only PIN over the phone?
- How do I tell if an email is phishing or fraudulent?
- What is a one-time passcode?
- What are account alerts?
- If I pay my U.S. Bank ExtendPay® balance off early, am I still charged the monthly fee?
- How do I redeem my points for travel-related purchases?
- Is there a limit on how much money I can deposit using mobile check deposit?
- What is the phone number for Wealth Management Advisory Services?
- What consumer credit bureau agencies do you report to?
- What types of overdraft options does U.S. Bank offer?
- What's the benefit of linked external accounts?
- What do I need to start sending funds using external account transfers?
- What is the charge for using my credit card in a foreign country?
- How do I change my debit card PIN over the phone, using your automated phone system?
- How do I unlock my account using digital banking?
- What credit bureau reporting agencies do you report my business credit card to?
- How do I order checks or deposit slips for my business checking account?
- Are there limits to withdrawing funds from my Focus card savings account?
- Where can I get a copy of my consumer credit bureau report?
- How do I dispute a transaction on my debit card?
- What is the mailing address for a payment on a loan or line of credit?
- Why do you have a different credit score for me compared to what I have in my credit bureau report?
- What is the cutoff time for mobile check deposit?
- How do I update my annual income?
- Are there limits to how often I can transfer funds from my Focus Card to my Focus Card savings?
- How do I transfer my FlexPoints?
- How do I cancel a credit or debit card dispute or fraud claim?
- How do I opt into overdraft coverage and manage it?
- How do I add a joint owner to my consumer credit card account?
- How do I control my financial data shared with third-party applications?
- What is Zelle and how does it work?
- Where can I find information on new certificate of deposit (CD) rates?
- How do I find out how much I have available for a cash advance on my credit card?
- How do I apply for a teen or student account?
- How do I remove my linked external account?
- What U.S. Bank ExtendPay ® Loan durations are available?
- How do I schedule an expedited payment using U.S. Bank bill pay?
- How do I stop a check from bill pay?
- When is my expedited bill pay payment sent?
- How do I add a new account for external account transfers in online banking?
- How do I check my rewards activity?
- How do I apply for an auto loan?
- How does my recipient receive money with Zelle?
- Why was my debit card declined?
- What should I do if I'm a victim of identity theft?
- How do I order copies of my statements?
- How do I set up digital bills?
- How do I make a payment to the fixed rate option on my home equity line of credit (HELOC)?
- What browsers and operating systems do you support?
- Can I transfer rewards from my FlexPerks or Altitude Reserve credit card to another rewards card?
- How do I log into digital banking for my Harley-Davidson Visa?
- What is the cut-off time for external account transfers?
- What happens if my recipient doesn't enroll in Zelle®?
- What if I did not receive the one-time passcode?
- What is the fee for sending an external transfer?
- How do I add my card to Samsung or Google Pay?
- What are digital bills?
- How do I activate new cash-back deals and view previously activated ones?
- What is overdraft protection?
- What information is required to send an external transfer?
- How can I fix an error on my consumer report?
- Do I need to enroll in mobile check deposit?
- How much money can I send or request using Zelle®?
- How do I start a Simple Loan application?
- How do I enroll my Focus card in mobile or online banking?
- When is my branch or ATM deposit available?
- When will I receive a replacement for my expired debit card?
- How do I request a limit increase on my business credit card?
- What is spend analysis?
- Is my routing number the same as an automatic clearing house (ACH) routing number?
- Which autopay options are available for my credit card?
- How do I cancel a stop payment request on a check, ACH, or recurring debit?
- How do I change the name on my personal credit card?
- Can I stop security alerts?
- How do I request a PIN for my credit card if I've never had one before?
- Who can send an external transfer through U.S. Bank?
- What if the recipient doesn't receive the money I sent using Zelle?
- How do I send money with Zelle using my business account?
- Can anyone send a wire transfer through U.S. Bank?
- What is the foreign exchange rate?
- How do I find my mobile check deposit history?
- How do I schedule an appointment at a U.S. Bank branch?
- How do I change the cycle date or due date on my checking account, loan, lease, or line of credit?
- How do I find out which merchants or billers have recurring charges on my credit card?
- How do I change my name on my checking or savings account?
- How do I apply for a home equity loan or line of credit?
- How do I open a savings account with U.S. Bank?
- How do I manage additional authenticators when I log in?
- Am I eligible for aU.S. Bank ExtendPay® Plan or U.S. Bank ExtendPay® Loan?
- How do I add, change, or remove an account nickname?
- What's a cycle date and an account cycle?
- How do I enroll or unenroll in Smart Rewards?
- How do I sign up for consumer overdraft protection and manage it?
- Where can I purchase a U.S. Bank Visa Gift Card?
- How long does it take to receive money with Zelle?
- Can I find my ATM or debit card PIN using digital banking?
- How long will my balance transfer take?
- What if my check amount is higher than my mobile deposit limit?
- How do I accept a Shared Access invitation and complete enrollment?
- How do I change or cancel a recurring payment with Zelle® ?
- What does SWIFT stand for when I'm dealing with international wire transfers?
- How much can I send using Zelle?
- How do I change my paperless preferences for statements, tax documents and other notices?
- Is there a penalty for early withdrawal on a certificate of deposit (CD)?
- I'm a new customer, can I send a wire transfer?
- Why didn't my bill pay arrive on time?
- Can I remove a joint-owner from my consumer account?
- How can I find a U.S. Bank ATM or branch location near me?
- How do I cash in a savings bond?
- How do I verify if my cashier's check or money order has been cashed?
- How do I assign or change my payment account for bill pay?
- How do I know if my bill payment will be electronic or paper?
- How do I complete a microdeposit verification for external account transfers?
- What information do I need to send an international wire transfer?
- How do I find my credit card number (virtual card)?
- How do I submit a credit limit increase for a secured credit card?
- How do I find my spend analysis (i.e., annual account summary) for my debit card?
- How are my scheduled bill payments sent?
- How do I stop an ACH payment or recurring debit card transaction?
- How do I add my credit or debit card to my PayPal account?
- How do I contact customer service for U.S. Bank?
- What is the charge for using my debit card in a foreign country?
- What is mobile check deposit and how does it work?
- How do I activate my credit card?
- How do I set up direct deposit?
- How do I edit or cancel an external account transfer in online banking?
- How do I change my login security questions and answers?
- Where can I mail a payment for my credit card?
- What is overdraft coverage?
- How do I change back to paper statements?
- What is an overdraft fee?
- Why was my mobile check deposit declined?
- What's the difference between overdraft protection and overdraft coverage?
- How much does a cashier's check or money order cost?
- How do I lock or unlock a fixed rate option from my home equity line of credit?
- How do I choose my Cash+ or Shopper Cash categories?
- How do I upgrade my secured credit card to an unsecured credit card?
- How can I raise my mobile check deposit limits?
- How do I add my debit card to Apple Wallet?
- How do I dispute a transaction on my credit card?
- How do I get a cash advance from my credit card or line of credit?
- How do I enable or disable my biometrics when I log in?
- How do I update my consent to contact preferences?
- How do I apply for a checking or savings account with U.S. Bank?
- How do I request a replacement debit card?
- How do I update my bill's information?
- Why can't I log into the U.S. Bank Mobile App?
- How do I report a credit card as lost or stolen?
- How can I view pending and past payments on my credit card account?
- How do I change my daily ATM withdrawal limit?
- What are the payment addresses for U.S. Bank?
- What if I never received the PIN for my new debit card?
- How do I edit or delete an account from external account transfers?
- What is a U.S. Bank Focus card?
- How can I access my tax documents?
- How do I change where my alerts are sent?
- How do I report my debit card as lost or stolen?
- Is there a cut-off time for sending a wire transfer?
- How do I add my credit card to Apple Wallet?
- How do I download and print my statements?
- How do I set up autopay using bill pay?
- How do I add, edit or remove a recipient in Zelle®?
- How do I request a credit limit increase on my personal credit card or line of credit?
- How do I exchange or sell my foreign currency?
- How do I place a stop payment on recurring credit card transactions?
- How do I order checks or deposit slips?
- How do I get a replacement credit card with the same number?
- How do I find copies of my checks and deposit slip images?
- How do I enroll, edit, or cancel autopay for my mortgage?
- What types of alerts are available for my credit card, charge card, or line of credit?
- How do I add an additional employee to a business credit card?
- How do I request a credit limit increase?
- How do I check my external account transfer limits in online banking?
- How do I link external accounts?
- How can I change the PIN on my credit card?
- How do I add, edit, or delete a travel notification on my card?
- How do I order statements for a closed checking or savings account?
- How do I add a debit card to my digital wallet?
- How do I cancel a request for funds with Zelle?
- How do I view my bill pay history?
- How do I unenroll my mobile number and/or email address with Zelle?
- How do I send an international wire transfer?
- How do I check my external wire transfer limits?
- How do I manage my Zelle® preferences to send and receive money?
- How can I check my credit score for free?
- How do I add a credit card to my digital wallet?
- What is the number to ReliaCard customer service?
- How do I set up a recurring internal transfer?
- How do I change my login and security authentication options?
- How do I add a Shared Access user?
- How can I confirm if my account or biller is set up for autopay?
- How do I report fraud, phishing, identity theft or questionable emails?
- How do I send money with Zelle?
- How do I delete a biller from bill pay?
- What is the fee for a garnishment or tax levy?
- Why am I being charged a monthly maintenance fee on my personal savings account?
- How do I edit or cancel a recurring internal transfer?
- How do I clear my browsing history, cache and cookies?
- What is a ReliaCard®?
- How do I add an authorized user to my credit card?
- How do I manage a Shared Access user?
- How do I buy or order foreign currency?
- What's the difference between an external account transfer and linked external accounts?
- Which accounts are eligible for external transfers?
- How do I receive a wire transfer?
- How do I send an external account transfer?
- What is Shared Access?
- What is the number for the U.S. Bank Focus card customer service?
- How do I find my debit card number (virtual card)?
- How do external account transfers work?
- How do I establish a registered cellular device on my profile?
- How do I change or remove an external payment account?
- How do I change my password?
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