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How do I dispute a purchase that's being repaid with an ExtendPay Plan?
You can dispute purchases within a U.S. Bank ExtendPay® Plan the same way you dispute other credit card transactions.
More information
When you dispute a purchase that’s in a U.S. Bank ExtendPay® Plan:
- Your U.S. Bank ExtendPay® Plan will be reduced by the disputed amount.
- All fees paid to date for the disputed transaction will be credited to your U.S. Bank ExtendPay® Plan.
If the disputed transaction rebills for any reason:
- It’ll be set up in a new U.S. Bank ExtendPay® Plan with the original term length.
- The same monthly fee will be charged for the transaction.
If you made payments to your U.S. Bank ExtendPay® Plan for the disputed transactions, they’ll be credited to your revolving balance. The next monthly statement will reflect the adjusted fixed payment amount.