KNOWLEDGE BASE

How do I enroll to receive money with Zelle®?

Zelle® is a great way to send and receive money digitally. Enrolling only takes a few moments.  

Enroll in Zelle® using digital banking 

  1. Select Transfer & pay, then Send & request money with Zelle®.
  2. Choose Enrollfor online banking or Get started for the U.S. Bank Mobile App.
  3. Select a mobile number or email address for people to send you money, then select Continue.
  4. Choose the checking account where we will send your funds, then select Continue.
  5. You’ll see a confirmation. Select Done to finish your enrollment. 

More information

  • We may send you a one-time passcode when you enroll or send money with Zelle®. See also: What is a one-time passcode?
  • The system deactivates Zelle® after 18 months of inactivity. You will need to re-enroll again to use it. 
  • If you get an error or need help, please visit usbank.com/Zelle.
  • If you receive an email or text notification, you can use the link in the message to enroll.
  • You must send payment requests to non‑enrolled users using an email address.
  • Standard message and data rates may apply. Message delivery may be delayed depending on your carrier and account settings. Please be advised that the alerts may not be sent immediately.