Have you forgotten your ReliaCard® PIN or simply want to change it? You have a few options:
- Online at usbankreliacard.com.
- The U.S. Bank ReliaCard Mobile App.
- Call us at 855-282-6161 and use our automated phone system.
Important information to know about your ReliaCard PIN:
- You don't need to know your current PIN to change it using digital banking.
- If your PIN is not locked, changes are effective immediately.
- If your PIN is locked, it won't unlock until 6 p.m. ET.
- A PIN becomes locked after three attempts using the wrong PIN.
- You can still use the card for credit-based or signature-based transactions.
- After it's unlocked, PIN-based transactions can be made immediately.
- If you don't change the PIN after it's locked, you can continue using the current PIN.
- If you do change the PIN after it's locked, you still must wait until 6 p.m. ET to use the new PIN.
To reset your ReliaCard® PIN at usbankreliacard.com
- From the dashboard, select Card Management at the top of the page, then choose Card Security.
- Select Update PIN.
- Enter your current password.
- Enter a new PIN.
- Confirm the new PIN.
- Select Update.
To reset your ReliaCard® PIN using the U.S. Bank ReliaCard® Mobile App
- From the dashboard, open the main menu (three horizontal lines) in the top left corner and select Manage cards.
- Choose Reset PIN.
- Enter a new PIN.
- Confirm the new PIN.
- Select Save PIN.
Visit our ReliaCard® page to learn more about your card.