KNOWLEDGE BASE

How do I stop collections calls or other account servicing calls?

Please contact us at one or more of the numbers listed below based on your product(s)/account type(s). We accept relay calls. We'll review your account to determine the cause, and help you find a solution. If you are looking for a customer service number that isn't listed, visit usbank.com and select Support in the upper-right corner of the page. 

24-Hour Banking

800-USBANKS (872-2657)
Open 24 hours a day, seven days a week.

Checking and savings accounts

Reserve lines of credit

Auto leases

Non-mortgage loans (i.e., not a home loan)

Manufactured housing chattel

 

Mortgage Servicing

First Mortgages
800-365-7772
Monday through Friday from 7 a.m. to 8 p.m. CT. Saturdays from 8 a.m. to 2 p.m. CT

All other mortgages
877-490-7827
Monday through Friday from 7 a.m. to 8 p.m. CT

Home equity lines of credit/Home equity installment loans
877-490-7827
Monday through Friday from 7 a.m. to 8 p.m. CT

Cardmember Service

Personal credit cards
800-285-8585
Open 24 hours a day, seven days a week

Business credit cards
866-485-4545
Open 24 hours a day, seven days a week

 

Contact us

Make an appointment
Call 800-USBANKS
Find a branch