Before you can edit or cancel an external account transfer:
- It must be in a pending status and before 7 a.m. CT on the day it's scheduled.
- It cannot be a same-day transfer (i.e., needs to be scheduled for a future date).
To edit or cancel an external account transfer using digital banking
Note, we're currently enhancing our transfer experience. Your options may vary depending on your account type. Please follow the steps that best apply to you.
- New experience: Select Transfer & pay from your dashboard and then choose Transfers. Then select the Scheduled tab and choose the transfer you'd like to modify.
- Current experience: Select Transfer & pay from your dashboard. Choose External transfers & wires and select External Transfer. Then select the View or edit transfer and choose the transfer you'd like to modify.
- To cancel: Select Cancel transfer, then confirm once more to remove it.
- To edit: Select Edit transfer, make your changes, then choose Save.
More information
- Same day transfers cannot be edited or changed once they are submitted.
- If the transfer is in a status of "Scheduled" or "Complete", it cannot be edited or cancelled.