You can change the PIN for your personal credit card anytime in your digital banking. You'll need a registered cellular device (mobile number) on file. However, you don't need to know your previous PIN to change it. See also: What is a one-time passcode?

How to change your credit card PIN using online banking

1. Select your credit card, then choose Card controls.
2. Select Reset PIN within the "Controls" section.
3. Complete the one-time passcode verification.
4. Enter your new PIN, confirm it, then select Save PIN.

How to change your PIN using the U.S. Bank Mobile App 

1. Select your credit card, then choose the Manage tab.
2. Scroll to the "Controls" section and select Reset PIN.
3. Complete the one-time passcode verification.
4. Enter your new PIN, confirm it, then select Save PIN.

More information

There are a few other options available to reset your credit card PIN if you don’t have a mobile number on file.  

• Speak with a representative: Call us at the phone number on the back of your card or at 800-285-8585. A banker can request a PIN mailer to be sent to you. A PIN mailer is a system generated number. Bankers can't set a specific PIN for you. 
• Automated phone system: Call 800-285-8585 and listen to the menu options to change your PIN. You'll need to have a pre-selected PIN or your previous PIN to change it.
• Branch/ATM: Visit us at any U.S. Bank branch or ATM. At the terminal, open the main menu, choose Customize ATM, then select Change PIN. 

When selecting a PIN, be aware of the following requirements:

• It needs to be four digits.
• It can't be "9999", "0000" or "1234".
• Doesn't start with "0".