KNOWLEDGE BASE

How will I know if my external account transfers are safe and secure?

We know how important it is to keep your information safe. Here’s what we’re doing to protecting your personal information from unauthorized access or use when using external account transfer:

  • We have many security measures that comply with federal law and industry standards.
    • Network firewalls
    • Secure Sockets Layer (SSL) encryption for online sessions
    • Dedicated security teams
    • Secured files and buildings
  • We'll send a one-time passcode prior to completing an external account transfer.
  • We have a two-tiered verification system. This is to make sure your accounts are secure.
  • We'll verify each one of your accounts with your other bank before external account transfer can be use. This can take a little more time, but it's part of the care we take to maintain your safety and the overall integrity of the payment network.

For more information, see our Online Privacy and Security page.