KNOWLEDGE BASE

How do I report fraud, phishing, identity theft or questionable emails?

We take your security very seriously. We'll never send you an email or text asking you to click a link to verify yourself or ask for personal or account information.

Call our Fraud Department at 877-595-6256* right away if:

  • You have concerning activity on your account.
  • You're a victim of identity theft.
  • You’ve received an email or text and you’re unsure if it’s from U.S. Bank.
  • You’ve clicked on a link within, or provided account or personal information in response to, a suspicious email or text.

*We accept relay calls.

More information

Learn how to protect yourself from fraud by visiting our Online security page.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.