KNOWLEDGE BASE

How do I request my Cardmember Agreement?

A Cardmember Agreement is a legal contract outlining the terms and conditions that govern the account.

To order a copy of your Cardmember Agreement using online banking and the U.S. Bank Mobile App

  1. Select your credit card and choose Account.
  2. Scroll to the Interest rates, charges, and fees tile and choose Cardmember agreement.
  3. Choose Request Cardmember Agreement, then select Submit.
    • If you’ve gone paperless, a digital copy of your Cardmember Agreement will be provided. You’ll find it on the Cardmember Agreement page within one business day.
    • If you receive paper documents, expect the Cardmember Agreement to arrive by mail. It should arrive in seven to 10 business days.

More information

The Cardmember Agreement contains details such as:

  • Annual Percentage Rate (APR): The interest rate charged on balances owed.
  • Minimum payment formula: How the minimum monthly payment due is calculated.
  • Fees: Information about charges for late payments, cash advances, foreign transactions, and being over-the-limit.
  • Dispute resolution: Procedures for handling billing disputes or unauthorized charges.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.