KNOWLEDGE BASE

How do I change my ATM or debit card PIN?

Change your ATM or debit card PIN anytime by following the steps below.

Online banking 

For the best online experience, we recommend logging in at usbank.com.

  1. Select Customer service at the top of the page, then choose Self service.
  2. Consumer cards or Business card: Select Reset debit or ATM card PIN located within the "Debit Card/ATM Card" section.
  3. If you have multiple accounts, choose the card associated with the PIN. Select Continue.
  4. Enter your desired number, then select Save PIN

U.S. Bank Mobile App 

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Open the main menu, then choose Manage Cards
  2. Choose the card associated with the PIN, then scroll down and select Reset PIN.
  3. You will be sent a one time passcode. Enter that information then select continue.
  4. Enter your desired PIN, then select Save PIN

Additional information

For identification purposes, business deposit accounts need to have a registered cellular device (mobile number) on file. Personal deposit accounts also need one; however, if one isn't on file, the current PIN can be used. 

If there's not a mobile number on file and/or don't know the current PIN, we can still help. Contact us at 800-USBANKS (872-2657) and speak to a banker. We can mail a new PIN to the address on file. We accept relay calls.