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What is the U.S. Bank Smart Assistant™ and how do I use it?
Smart Assistant is a conversational and interactive virtual assistant available in the U.S. Bank Mobile app and online banking. Smart Assistant can handle a range of requests, like answering simple questions or presenting interactive charts and graphics.
To use Smart Assistant
- In the U.S. Bank Mobile App, select the blue microphone at the top of the screen.
- In online banking, select the search field at the top of the page.
To get started, open Smart Assistant and state or type a command or tell it what to do. Examples of commands include, but aren't limited to:
- Account Number: "What is my account and routing number?"
- Credit Score: "What's my credit score?"
- Pay bills: "Pay the statement balance on my credit card bill."
- Transfer money: "Transfer $100 from my checking account to my savings."
- Dispute: "Dispute a transaction."
- APR: "What's the APR on my credit card?" (mobile only)
Learn more about how to quickly and easily complete everyday banking tasks by visiting our Smart Assistant page.
Please be aware mobile-related commands or actions can only be performed with the Smart Assistant on the U.S. Bank Mobile App. As a result, some features may not be available within online banking.