KNOWLEDGE BASE

How do I close an employee's credit card?

Roles change often and you need to be able to manage the employees that have a business credit card. When removing an employee, their card is closed, which means:

  • Their physical and virtual cards can no longer be used.
  • Any rewards earned on that card are lost because they can't be redeemed once the card is closed.

To remove an employee from your business credit card account using online banking

  1. Select the authorized officer's business credit card account and choose Account.
  2. Select Details & controls within the Card info tile.
  3. Choose the employee's business card account and select Details & controls.
  4. Then locate the employee's name within the Employee cards section and select Remove Employee.
  5. Review the request. If correct, select Submit.

To remove an employee from your business credit card account using the U.S. Bank Mobile App 

  1. Select the authorized officer's business card account and choose Account
  2. Select Details & controls within the Manage card tile.
  3. Scroll to the Employee cards section and locate the employee's name. Then, select Remove Employee.
  4. Review the request. If correct, select Submit.

More information

  • If there are any recurring charges linked to the account, contact the merchant to cancel.
  • Pending transactions on the employee's card will be processed.
  • For individually billed accounts, statements will be sent from the employee's card account until the balance has been paid in full.
  • For centrally billed accounts, the employee's balance will roll over to the central bill account when the next statement cycles.