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How do I update my consent to contact preferences?
You can change how we contact whenever you'd like. Here’s what you can change:
- Security alerts
- Turn on or off text messages when your profile or account details change. Emails can’t be turned off.
- Branch & banking service alerts
- Turn on or off text messages when changes occur at a local, regional or national level that impact how you bank with us.
- Fraud & non-marketing communications
- Turn on or off automated calls and text messages about any suspicious activity on your account.
To update consent to contact in digital banking
- Online banking user: Choose Profile & settings then select Personal details.
U.S. Bank Mobile App user: From the main menu choose Profile & settings then select Personal details. - Select Edit next to the phone number, email or address.
- Choose your contact preferences by checking or un-checking the appropriate boxes. Then, select Save.
More information
- Changes only apply to the contact method you updated.
- Business account holders need to login with their business username to make changes.
- See also, How do I change my address, phone number, or email address?