You can change how we contact whenever you'd like. Here’s what you can change:

• Security alerts
  • Turn on or off text messages when your profile or account details change. Emails can’t be turned off.
• Branch & banking service alerts
  • Turn on or off text messages when changes occur at a local, regional or national level that impact how you bank with us.
• Fraud & non-marketing communications
  • Turn on or off automated calls and text messages about any suspicious activity on your account.

To update consent to contact in digital banking

1. Online banking user: Choose Profile & settings then select Personal details.
   U.S. Bank Mobile App user: From the main menu choose Profile & settings then select Personal details.
2. Select Edit next to the phone number, email or address.
3. Choose your contact preferences by checking or un-checking the appropriate boxes. Then, select Save. 

More information

• Changes only apply to the contact method you updated.
• Business account holders need to login with their business username to make changes.
• See also, How do I change my address, phone number, or email address?