How to schedule a branch appointment using online banking

You must be logged into your account at usbank.com.

1. Select Need help? at the top of the page, then choose Make a personal appointment.
2. Tell us about why you'd like to see us.
   
   1. Make a personal appointment or Make a business appointment.
   2. Select a service from the list. If you don't see your topic or you're not sure which one to choose, select, "Learn more and apply for a credit card". 
3. Select In Person, then Locations near me or choose the Previously booked option and press Select.
4. If you have a preferred staff member, choose A specific staff member, otherwise you'll select Anyone who speaks English or Anyone who speaks Spanish.
5. Select a date and time.
6. Enter your details.
7. Then select Book appointment.
   

How to schedule a branch appointment using the U.S. Bank Mobile App

1. Open the main menu in the upper-left corner, select Help & services, then choose Make an appointment. 
2. Select whether you'd like to visit us about Make a personal appointment or Make a business appointment.
   • Select a service from the provided list. If you don't see your topic or you're not sure which to choose, select, "Learn more and apply for a credit card". 
3. Select your preferred meeting method:
   • In person
   • Phone
   • Video
4. Select a location.
5. Choose from preferred staff:
   • Anyone who speaks English
   • Anyone who speaks Spanish
   • A specific staff member
6.  Select the date and time you'd like to meet.
7.  Enter your contact details.
8. When ready, select Book appointment.

More information 

We offer the option to request a specific banker when scheduling an appointment. We'll do our best to accommodate; however, if that person isn't available, you may be scheduled with another banker.

Please keep your confirmation email so you can reschedule or cancel, if needed. If you're a Wealth Management customer, contact your Wealth Management banker directly to schedule an appointment.