KNOWLEDGE BASE

How do I request a PIN for my credit card if I've never had one before?

You can select a PIN for your personal credit card in your digital banking. You'll simply need a registered cellular device (mobile number) on file. See, How can I change the PIN on my credit card?

You can also, speak with a representative. Give us a call at the phone number on the back of your card or at 800-285-8585. A banker can request a PIN mailer to be sent to you. A PIN mailer is a system generated number. Bankers can't set a specific PIN for you. 

More information

When selecting a PIN, be aware of the following requirements:

  • It needs to be four digits.
  • It can't be "9999", "0000" or "1234".
  • Doesn't start with "0".

See also, How do I establish a registered cellular device on my profile?