You can order another debit card with the same card number if it's damaged or you’d like to have a different card design.
If it was lost or stolen, follow the steps in this article: How do I report my debit card as lost or stolen?
To replace a debit card using online banking
- Select Accounts at the top of the page, then choose Manage cards.
- Select Replacement card within the Control section.
- Choose the debit card you want replaced and select Continue.
- Choose New card design or Damaged, then select Continue.
Note: If you have more than one user, you may be asked to select who should receive a replacement card.
- Select the image you want on your card. You can choose a new card design or keep the existing one. Then choose Select this design.
- Review your address and the order details. If everything's correct, select Submit my order.
To replace a debit card using the U.S. Bank Mobile App
- Open the main menu, choose Manage cards.
- Select the debit card to replace.
- Select Order a new card within the Control section
- Choose New card design or Damaged, then select Next.
Note: If you have more than one user, you may be asked to select who should receive a replacement card.
- Select the image you want on your card. You can choose a new card design or keep the existing one. Then choose Next.
- Review your address and the order details. If everything’s correct, select Submit.
More information
- To ship to a different address or if you like assistance by phone, please call us at 800-USBANKS (872-2657). We accept relay calls.
- You can request a debit card replacement without talking to a banker. Just call the number above and use our automated system.
- While waiting for your new card to arrive, you can view the card number, expiration date, and three-digit security code.
- Debit cards can also be added to your mobile wallet. Then you can use your smartphone to make contactless purchases.
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To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.