KNOWLEDGE BASE

How do I complete a microdeposit verification for external account transfers?

If we're unable to complete instant verification for your external account transfer, we'll make two small deposits (microdeposits) of less than $1, within one to two days. Once you've received them, follow the applicable steps below. 

To complete microdeposit verification using digital banking

Note, we're currently enhancing our transfer experience. Your options may vary depending on your account type. Please follow the steps that best apply to your account.

  1. New experience: Select Transfer & pay from your dashboard. Choose Transfers and select the Linked accounts tab.
  2. Current experience: Select Transfer & pay from your dashboard. Choose External transfers & wires, then Recipients & accounts.
  3. Select Verify next to the new external account and enter the deposit amounts.
  4. Once verified, the Account Activated screen will appear and you can begin using it for transfers. 

More information

External accounts that have been added, but not verified, will automatically be removed from your profile within 15 calendar days.