KNOWLEDGE BASE

How do I confirm my email address?

Confirming your email address adds another level of security to your account. Verifying it lets us confidently send you security alerts and one-time passcodes by email.

How to confirm your email address using online banking

  1. From the dashboard select Profile & settings, then Personal details.
  2. You can Edit your email address, or see that it is confirmed by the green check mark.
  3. Access your email to retrieve the six-digit code we've sent.
    • The code is valid for 15 minutes.
    • If you don't receive it, select Send new code.
  4. Enter the six-digit code and select Continue. Your email is now confirmed!

How to I confirm your email address using the U.S. Bank Mobile App

  1. Open the main menu and select your name under Profile & settings.
  2. Select Personal details.
  3. You can edit or confirm the email address displayed. 
  4. Access your email to retrieve the six-digit code we've sent.
    • The code is valid for 15 minutes.
    • If you don't receive it, select Send new code.
  5. Enter the six-digit code and select Continue. Your email is now confirmed!

More information

This doesn't replace your option to receive text messages; this is in addition to it.

One-time passcodes are sent to confirm your identity when using high-security features. These features include, but aren't limited to, making profile changes, sending funds, or login assistance.