KNOWLEDGE BASE

How do I review transactions that violate an expense policy in Spend Management?

Business owners or administrators with full access can review activity that goes against an expense policy. Expense policies are available to set spending rules for a business card. 

  • If a transaction breaks a rule, it’s flagged in the monthly scan.
  • All flagged transactions will have an orange exclamation point icon next to the amount. 
  • This feature is available for businesses that have U.S. Bank Spend Management Pro Plus.

To review flagged transactions in Spend Management using online banking

Option 1 – Expense policies 

  1. From the Spend Management dashboard, choose Profile & settings.
  2. Select Expense policies, then choose View all transactions in policy violation.

Option 2 – Alerts

  1. From the Spend Management dashboard, choose Alerts.
  2. Locate the alert regarding the flagged transaction.
  3. Use the drop-down menu to the right of it and select View transaction.

Option 3 – Transactions filter 

  1. From the Spend Management dashboard, select Transactions.
  2. Choose Filters, then select Policy.
  3. Select In policy violation, then choose Apply

Cardmembers with expense policy violation(s)

Cardmembers that violate an expense policy will receive an email about the transaction, the policy violation, and the steps to fix it.

In some cases, policy violations can cause the card to turn off 24 hours after the last reminder to fix it. If this happens, the issue must be fixed, and the card will be reactivated automatically.
See also: How do I resolve a Spend Management policy violation?