If your card is declined while making a purchase, it could be due to any of the following reasons: 

• The card is locked, suspended, or inactive. 
• The transaction exceeded the card’s spending limit set within Spend Management. 
• The Spend Management card controls restricted the transaction.   
• Suspected fraudulent activity. 
• Incorrect card information was entered.  

For more information regarding why a card may be declined, you'll need to log in to your account and see your transactions details page in Spend Management.