Unmatched receipts are receipts not linked to a transaction. This can happen if:

• A receipt was not matched correctly
• A receipt was emailed but not linked to a transaction
• The original transaction was reversed

You can find and match unmatched receipts using Spend Management online or in the Spend Management mobile app.

Matching receipts online

1. Go to the Reporting tab under Transactions.
2. Choose Unmatched receipts.
3. Select one or more receipts, then select Match selected.
4. Search for the correct transaction. You can adjust the date range, merchant, amount, or card.
5. Click the transaction, then select Match.
6. If you selected more than one receipt, repeat these steps for each receipt.

Matching receipts in the Spend Management mobile app

1. Open the Menu and select Unmatched receipts.
2. Select the matching transaction.
3. Click Match receipt.