As a shared access user you can use our login assistance to retrieve your username and reset your password. Simply visit usbank.com and select Forgot username or password. On the next screen select Are you a shared access user? and follow the onscreen steps. See also, What if I forgot my username or password? 

If you recently changed your mobile phone number or need further assistance, give us a call. You can reach us at 877-202-0043. We accept relay calls.