KNOWLEDGE BASE

How do I manage my business ACH payment recipient list?

Save time when sending a business ACH payment by storing your recipient’s account details. Once added you'll be able to select them when sending an ACH payment. See also: How do I send a small business ACH payment?

To manage your business ACH payment recipients in digital banking

  1. Select Transfer & pay, then choose Wires & ACH.
  2. Choose Recipients & accounts and then select ACH.
  3. Follow the steps below based on the type of maintenance you’d like to do.

Add a recipient and account

    1. Select Add a new ACH recipient.
    2. Enter their name and address, then select Continue.
    3. Enter their account and routing numbers.
    4. Optional: Add a nickname.
    5. Select Add account.

Existing recipients

    • Add or edit an account:
      1. Choose the recipient’s name from the list.
      2. Select Add a new ACH account or choose Edit to the right of their account information.
      3. Enter their account and routing numbers.
      4. Select Add account or Save.
    • Edit the nickname:
      1. Choose the recipient’s name from your list.
      2. Select Edit to the right of their name.
      3. Make your changes and select Save.
    • Delete ACH:
      Note: Deleting a recipient will remove all accounts under their name.
      1. Choose the recipient’s name from your list.
      2. Select Delete recipient.
      3. Confirm by selecting Delete this recipient once more.