KNOWLEDGE BASE

How can I protect myself against unauthorized charges?

It's very important to protect ourselves against unauthorized activity. Sometimes that can involve safeguards against fraudulent activity. Other times, it’s starting a dispute claim because of an issue with a merchant/business.

  • We make it easy for you to monitor your accounts regularly. Log into online banking or the U.S. Bank Mobile App to see your activity anytime.
  • Set up account alerts and push notifications so you can get quick updates. This early notice can give you valuable time to act on any suspicious activity, such as blocking your card or reporting fraud.
  • Use virtual cards for digital purchases.
  • Cancel and confirm cancellation of unused subscriptions.
  • Be cautious with unfamiliar merchants. If you haven’t done business with them before, it may be helpful to do some research before providing them with your information.