Debit cards can be ordered when:

• A replacement card is requested.
• Someone reported it as lost or stolen.
• We (U.S. Bank) determines the card needs to be re-issued*.

You can track debit card orders easily using digital banking. Please note, this applies to personal debit cards only.

To track your debit card using online banking

1. From the dashboard, select Accounts, then choose Manage cards.
2. Select Track your card in the Card controls section.

To track your debit card using the U.S. Bank Mobile App

1. Open the main menu and select Manage cards.
2. Select the card you’d like to track, then choose Track your card.

After selecting Track your card, the tracking information will be displayed. It’ll tell you how the card is sent, delivery status, and delivery address.  

*Cards can be re-issued at any time. The most common reason is when the card is nearing its expiration date. However, other reasons can cause the card to be re-issued. Such as, if we received notice the card information was compromised (e.g., data breach at a merchant) or if there was an account conversion.