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What to know about your credit card transition

Union Bank is joining U.S. Bank and our goal is to make your transition as seamless as possible. U.S. Bank offers a variety of both personal and business credit cards, including options for cash back, flexible rewards, low interest and credit building.

Upcoming business and personal credit card transition dates

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Late May or early June

If you have a Union Bank Credit Card, you should have received a new U.S. Bank Credit Card in the mail.

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June 20

This is the last day to redeem your Union Bank Credit Card rewards before they transfer to your new card. You won’t be able to redeem your rewards from June 20 through 28 as your account transitions to U.S. Bank.

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June 22

Union Bank Credit Cards and the associated credit card account numbers are deactivated.

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June 28

You can view your past Union Bank transaction history and your current U.S. Bank Credit Card balance with U.S. Bank mobile and online banking.

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June 29

Your Union Bank Credit Card rewards balance is available at U.S. Bank.

Here's what you need to do now.

Use your card as usual.

There’s nothing you need to do now – just keep using your Union Bank Credit Card as usual until your new U.S. Bank Credit Card arrives.

Update your contact info.

Make sure your contact information is up to date with Union Bank prior to your credit card account transition in June. Check your mail and email regularly for additional information about your new credit card account.

Set up digital access.

You can sign up for mobile and online banking today to view your new U.S. Bank Credit Card account.

Answers to your questions about transitioning to your new U.S. Bank Credit Card account.

A new credit card with a new account number and expiration date will be mailed in late May or early June. Be sure to update any recurring payments with your new credit card’s account number and expiration date. This includes merchants, apps and service providers.

For a short period of time you'll have two credit cards – your Union Bank Credit Card and your new U.S. Bank Credit Card. Please activate your new personal credit card right away and start using it. Once you have activated your U.S. Bank Credit Card, securely destroy your Union Bank Credit Card. If you have a new business credit card, it’ll already be activated and you can begin using it as soon as you receive it.

Your Union Bank Credit Card and the associated credit card account number will deactivate on June 22.

Until June 22, keep making payments to Union Bank like you normally would. After June 22, you'll need to start making payments to U.S. Bank.

In most cases, automatic payments made toward your credit card account balance will transfer. However, in some instances that may not be possible. You’ll receive more information about automatic payment transfers in the mail in early June.

You can view your past Union Bank transaction history and current U.S. Bank Credit Card balance in U.S. Bank mobile and online banking beginning June 28.

You can view your total rewards balance in U.S. Bank mobile and online banking on June 29.

Cash-back deals will be available for Union Bank customers in U.S. Bank mobile and online banking starting in September. Cash-back deals are only available for U.S. Bank personal debit and credit cards. At this time, U.S. Bank business debit and credit cards are not eligible for cash-back deals.

Your new U.S. Bank Credit Card account won’t impact your credit score. Your new U.S. Bank Credit Card will only replace your Union Bank Credit Card on your credit report.

Note: It is important to remember that many factors can impact your credit score. Stay in the know by learning how to build credit history and maintain a good credit score.

Visa will start deleting Union Bank Credit Card Mobile Wallet tokens on June 12, as Visa doesn’t allow tokens to migrate from one issuer to another. Only Apply Pay, Google Pay and Samsung Pay transactions will be impacted. Once you receive your new U.S. Bank Credit Card, you can follow these instructions to add it to your mobile wallet.

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Disclosures

U.S. Bank may change APRs, fees and other account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

Account must be open and in good standing to earn and redeem rewards and benefits. Please refer to your Rewards Program Rules for additional information.

Net Purchases are purchases minus credits and returns. Cash back is not earned for Advances (including wire transfers, travelers checks, money orders, foreign cash transactions, betting transactions, lottery tickets and ATM disbursements), Convenience Checks, Balance Transfers, and Fees, credit insurance charges, transactions to fund certain prepaid card products, U.S. Mint purchases, or transactions to purchase cash convertible items.

The creditor and issuer of this card is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc., and the card is available to United States residents only.

The Contactless Symbol and Contactless Indicator are trademarks owned by and used with the permission of EMVCo, LLC.